services
Direct Internet
10Gbps, 25Gbps or 100Gbps Direct Internet Access (DIA) with options available for your customers who can only consume 1Gbps on a 36-month contract term.
Bandwidth
- 100Gbps
- 25Gbps
- 10Gbps*
*Options available for customers who are unable to consume 10Gbps
Service features
- Symmetrical bandwidth
- /29 or /30 IP addresses included as standard
- Additional IP addresses available on request
- IPv4 and IPv6 support
- BGP routing for IP failover
Installation
- 2RU installation (patch panel and NTE)
- Single-port or multi-port handoffs
- Dual PSU support for either IEC C13 or UK 3-pin
- 1Gbps hand-off port available through NTE for customers without 10Gbps capable equipment
Direct Internet
Service benefits
Transparent pricing.
There will be no unexpected price hikes in the initial term, and we will install the service for free.
A future-ready and resilient network build.
Our approach employs the latest cables, components, technology, and cabling techniques.
Dedicated bandwidth.
1:1 contention ratio ensures your customers experience consistently high-speed internet access with minimal latency.
Proactive network monitoring.
We monitor our network 24/7 and will proactively reach out if we see that you have experienced an outage.
In-house wayleave team.
Our approach enables your customers to start using your new service as soon as possible.
Installation available without power supply.
Installations can function in locations without power, useful for scenarios like office fit-outs.
Easy upgrades with no admin or site visits.
If you connect into our NTE at 1Gbps, a discount is applied. Upgrading is as simple as connecting in at 10Gbps, and your contract will update.
In-house experts.
Our London-based team is on hand to provide technical support anywhere in Central London within 20 minutes.
service level agreement
Our guarantee
In the unlikely event that your Vorboss business internet goes down for more than four minutes, you will receive at least one day's worth of service credits. If your internet is down for 24 hours, you will receive the full pay-out of two months' worth of service credits. You will not have to chase us for service credits; these will be given automatically.
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